Yeti Doc Privacy Policy

1. Introduction

Welcome to Yeti Doc.

Your privacy is important to us. This Privacy Policy explains how Yeti Doc ("Yeti Doc", "we", "our", or "us") collects, uses, stores, shares, and protects your personal information when you use our website, applications, and electronic signature platform (collectively, the "Service").

We believe privacy should be easy to understand. This policy is written in plain English to help you understand exactly what happens to your information when you use Yeti Doc.

By using Yeti Doc, you acknowledge that you have read this Privacy Policy.

2. Who We Are

Yeti Doc is a cloud-based electronic document and e-signature platform that allows individuals and organisations to securely prepare, send, sign, and manage digital documents.

If you have any questions regarding this Privacy Policy, you can contact us using the details at the end of this document.

3. Information We Collect

Depending on how you use Yeti Doc, we may collect the following information.

3.1 Account Information

When you create an account we may collect:

• Full name
• Email address
• Password (stored securely in encrypted or hashed form)
• Company name (optional)
• Phone number (optional)
• Profile photo (optional)
• Time zone
• Language preferences

3.2 Documents You Upload

When using Yeti Doc you may upload:

• PDF documents
• Word documents
• Images
• Contracts
• Agreements
• Forms
• Letters
• Templates
• Other electronic documents

These documents remain your property.

3.3 Signature Information

Depending on how you sign documents, we may store:

• Drawn signatures
• Typed signatures
• Uploaded signature images
• Initials
• Signature styles
• Saved signature preferences

3.4 Recipient Information

To send documents, you may provide:

• Recipient names
• Email addresses
• Phone numbers
• Company names
• Job titles
• Saved contacts
• Contact Groups
• Recent recipients

You are responsible for ensuring you have the right to provide this information.

3.5 Document Activity

We automatically record information relating to document activity.

Examples include:

• Document creation
• Document edits
• Signature requests
• Document views
• Signature completion
• Reminder emails
• Document downloads
• Template usage

3.6 Technical Information

When you use Yeti Doc we may automatically collect:

• IP address
• Browser type
• Operating system
• Device type
• Screen resolution
• Language settings
• Approximate location (based on IP)
• Date and time of access
• Error logs
• Performance information

3.7 Usage Information

We may collect information about how you use Yeti Doc, including:

• Pages visited
• Features used
• Buttons clicked
• Time spent using the Service
• Navigation paths
• Performance metrics

This helps us improve the platform.

4. How We Use Your Information

We use your information to:

• Create and manage your account.
• Deliver electronic signature services.
• Send documents.
• Verify recipients.
• Generate audit trails.
• Improve platform performance.
• Detect fraud.
• Prevent abuse.
• Respond to support requests.
• Send service notifications.
• Improve security.
• Develop new features.
• Comply with legal obligations.

We do not sell your personal information.

5. Legal Bases for Processing

Where required by applicable law, we process personal information because:

• You have provided consent.
• It is necessary to perform our contract with you.
• We have legitimate business interests.
• We are legally required to do so.
• We need to protect the security of our platform.

6. Audit Trails

One of the key features of Yeti Doc is maintaining an electronic audit trail.

Audit trails may include:

• Sender information
• Recipient information
• Viewing history
• Signature timestamps
• Authentication events
• Email delivery status
• IP addresses (where available)
• Browser information
• Device information

Audit trails help demonstrate the history of a document but do not independently verify a person's identity or guarantee legal enforceability.

7. How We Protect Your Information

Protecting your information is one of our highest priorities.

Yeti Doc uses commercially reasonable technical and organisational measures designed to protect your information.

These may include:

• Encryption in transit (TLS)
• Encryption at rest where appropriate
• Secure cloud hosting
• Access controls
• Role-based permissions
• Multi-factor authentication (where available)
• Regular software updates
• Security monitoring
• Backup systems
• Disaster recovery procedures

Although we work hard to protect your information, no online system can guarantee absolute security.

We handle personal information in a manner consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth). If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

8. Sharing Information

We only share information when necessary.

Examples include:

Service Providers

We may use trusted third-party providers to assist with:

• Cloud hosting
• Email delivery
• Customer support
• Identity verification
• Analytics
• Payment processing (when introduced)
• Artificial intelligence services (where enabled)

These providers are only given access to information required to perform their services.

Legal Requirements

We may disclose information where required by law, including:

• Court orders
• Government investigations
• Regulatory requirements
• Law enforcement requests
• Protection of legal rights

Business Changes

If Yeti Doc is sold, merged, or reorganised, information may be transferred as part of that transaction, subject to applicable privacy laws.

9. International Data Transfers

Your information may be processed or stored in countries other than your own.

Where international transfers occur, we will take reasonable steps to ensure your information receives an appropriate level of protection.

10. Data Retention

We keep personal information only for as long as necessary to:

• Provide our services.
• Meet legal obligations.
• Resolve disputes.
• Prevent fraud.
• Enforce our agreements.

When information is no longer required, we will securely delete or anonymise it where reasonably practicable.

11. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your information.
• Correct inaccurate information.
• Delete your information.
• Restrict processing.
• Object to certain processing.
• Withdraw consent.
• Receive a copy of your information.
• Lodge a complaint with a privacy regulator.

Some rights may be subject to legal exceptions.

12. Children's Privacy

Yeti Doc is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate authorisation, we will take reasonable steps to remove it.

13. Marketing Communications

We may send you:

• Product updates
• Security notifications
• Feature announcements
• Service information
• Educational content

Where required by law, you may opt out of marketing communications at any time.

You will continue to receive essential account and security notifications.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When significant changes are made, we will provide notice through the Yeti Doc website or your account where appropriate.

The latest version will always be available on our website.

15. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us.

Yeti Doc

• Website: https://yetidoc.com
• Email: info@yetidoc.com (recommended)
• Support: info@yetidoc.com
• Business Address: To be added prior to launch.

Privacy matters.

At Yeti Doc, we believe your documents belong to you. Our role is to help you securely manage, send, and sign them while respecting your privacy every step of the way.

End of Privacy Policy – Version 1.0