Terms & Conditions

1. Welcome to Yeti Doc

Welcome to Yeti Doc.

Thank you for choosing Yeti Doc as your electronic document and e-signature platform.

These Terms & Conditions ("Terms") form a legally binding agreement between you ("you", "your", or "User") and Yeti Doc ("Yeti Doc", "we", "our", or "us").

By creating an account, accessing, browsing, or using any part of the Yeti Doc website, applications, software, or services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use Yeti Doc.

These Terms apply to all users, including individuals, businesses, organisations, government agencies, contractors, and anyone using the Service on behalf of another person or entity.

2. Our Service

Yeti Doc is a cloud-based electronic document platform that enables users to:

Upload and manage digital documents.
Prepare documents for electronic signing.
Add signature, initial, date, checkbox, text, and other form fields.
Send documents to one or more recipients.
Track document progress.
Store completed documents.
Create reusable document templates.
Save contacts and contact groups.
Maintain document audit trails.
Use optional identity verification features where available.
Use additional services that may be introduced in the future.

Yeti Doc continually improves its services. Features may be added, modified, or removed without prior notice where reasonably necessary.

3. Acceptance of These Terms

By using Yeti Doc you confirm that:

You have read these Terms.
You understand these Terms.
You agree to be legally bound by these Terms.
You have the legal authority to enter into this agreement.
If using Yeti Doc on behalf of a company or organisation, you have authority to bind that organisation to these Terms.

If you do not have authority to act on behalf of an organisation, you must not use Yeti Doc on behalf of that organisation.

4. Eligibility

To use Yeti Doc you must:

Be at least 18 years of age, or the age of legal majority in your jurisdiction.
Have legal capacity to enter into binding agreements.
Comply with all applicable laws.
Provide accurate information when creating your account.

We may refuse or suspend access where these requirements are not met.

5. Definitions

Throughout these Terms:

Account means your registered Yeti Doc account.

Audit Trail means the electronic record created by Yeti Doc recording document activity including timestamps, recipient activity, authentication events, IP addresses where available, device information where available, and document history.

Document means any file, PDF, agreement, contract, image, form or electronic file uploaded to Yeti Doc.

Electronic Signature means any electronic process or symbol used by a signer to indicate acceptance of a document.

Recipient means any individual invited to view or sign a document.

Template means a reusable document created within Yeti Doc.

Service means all Yeti Doc websites, software, mobile applications, APIs, cloud services, features and future services.

User Content means documents, signatures, images, files, text, contact information, templates, messages and other material uploaded by users.

6. Your Account

You are responsible for maintaining the confidentiality of your login credentials.

You agree to:

keep your password secure;
use a strong password;
notify us immediately if you suspect unauthorised access;
keep your email address up to date; and
ensure your account information remains accurate.

You are responsible for all activity that occurs under your account unless the activity results directly from our negligence or security failure.

We may suspend or terminate accounts that appear to have been compromised.

7. Electronic Signatures

Yeti Doc provides technology that allows users to electronically prepare, send, receive and sign documents.

Yeti Doc is a technology provider only.

Yeti Doc does not:

provide legal advice;
guarantee the legal effectiveness of any document;
determine whether electronic signatures are appropriate for a particular transaction; or
act as a witness unless expressly stated.

Users are solely responsible for determining whether a document may legally be executed using an electronic signature under the laws applicable to their transaction.

Certain documents may require physical signatures, witnessing, notarisation, or other legal formalities depending on the applicable jurisdiction.

In Australia, electronic signatures are generally recognised under the Electronic Transactions Act 1999 (Cth) and equivalent state and territory legislation, and companies may execute documents electronically under the Corporations Act 2001. However, some documents — such as Wills, Powers of Attorney, and certain land or court documents — may still require handwritten signatures or witnessing under state or territory law. You are responsible for confirming your document is suitable for electronic signing.

8. Legal Effect of Electronic Signatures

Electronic signatures are recognised under the laws of many countries, including Australia, New Zealand, the United States, the United Kingdom, the European Union and numerous other jurisdictions.

However, laws differ between countries and document types.

You acknowledge that:

You are responsible for ensuring electronic signatures are legally permitted for your document.
Yeti Doc cannot guarantee that every electronically signed document will be legally enforceable.
Courts, government agencies and regulators ultimately determine whether a document is legally enforceable.

Nothing within Yeti Doc constitutes legal advice.

Where legal advice is required, you should consult an appropriately qualified legal professional.

9. User Responsibilities

You agree that you will:

use Yeti Doc lawfully;
only upload documents you have the legal right to use;
ensure recipients have authority to sign;
verify recipient email addresses before sending;
review documents before requesting signatures;
comply with all applicable laws;
maintain your own backups of important documents; and
cooperate with any reasonable security investigation relating to misuse of the Service.

You must not rely solely upon automated processes without reviewing your documents.

10. Coming Soon Features

Yeti Doc is continuously evolving.

The following features may become available in future releases:

Paid subscription plans
Business plans
Enterprise accounts
API access
Team management
Workflow automation
AI-powered document assistance
Advanced identity verification
Additional integrations
Premium storage
Custom branding
Advanced reporting

When these features become available, additional terms may apply.

If a future feature requires payment, Yeti Doc will clearly explain pricing, billing arrangements, renewals, cancellation rights and any applicable refund policy before charges are incurred.

Your continued use of those future features will constitute acceptance of any additional terms applicable to them.

11. Changes to the Service

We may:

improve features;
update functionality;
fix software defects;
improve security;
introduce new technologies;
discontinue outdated functionality.

Where practical, significant changes will be communicated in advance.

Some updates may occur automatically to maintain security, performance and compatibility.

12. Contact Information

Questions regarding these Terms may be directed to:

Yeti Doc

Email: info@yetidoc.com
Website: https://yetidoc.com
Business Address: To be updated prior to commercial launch.

Part 2

Documents, Privacy, Security & Acceptable Use

13. Documents and User Content

You retain ownership of all documents, files, images, templates, signatures, and other content you upload to Yeti Doc ("User Content").

By uploading User Content to Yeti Doc, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, transmit, back up, display, and otherwise use that content solely for the purpose of operating, maintaining, securing, improving, and providing the Yeti Doc Service.

This licence automatically ends when your User Content is permanently deleted from our systems, except where we are required to retain certain information by law or for legitimate business purposes such as fraud prevention, security investigations, dispute resolution, or backup restoration.

You represent and warrant that:

You own the User Content, or have the legal authority and permissions required to upload and use it.
Uploading the User Content does not infringe the intellectual property or privacy rights of any other person.
Your User Content complies with all applicable laws.

Yeti Doc does not claim ownership of your documents.

14. Document Storage

Yeti Doc securely stores documents using commercially reasonable security practices.

While we aim to provide reliable storage, no online storage system is completely immune from technical failures or cyber security risks.

You acknowledge that:

You are responsible for keeping copies of important documents.
We recommend downloading completed documents for your own records.
Storage limits may apply in future subscription plans.
Deleted documents may not be recoverable after permanent deletion.

Backups may exist for a limited period as part of our disaster recovery processes.

15. Templates and Saved Fields

Yeti Doc allows users to create reusable document templates.

Templates may include:

Signature fields
Initial fields
Date fields
Text fields
Checkbox fields
Dropdown fields
Recipient assignments
Saved field positions
Other reusable document settings

You are responsible for ensuring your templates remain accurate and appropriate for each transaction.

Saving a template does not guarantee that future laws or business requirements remain unchanged.

16. Saved Contacts and Contact Groups

Yeti Doc may allow users to save recipient information for future use.

Examples include:

Individual contacts
Businesses
Employees
Clients
Contact Groups
Teams
Departments
Group Homes
Family members
Contractors
Other recipient collections

You are responsible for ensuring that any personal information stored within your contact lists has been collected and used in accordance with applicable privacy laws.

Yeti Doc does not verify the accuracy of recipient information stored by users.

Users should review recipient information before sending documents.

17. Recent Recipients

For convenience, Yeti Doc may display recently used recipients.

Recent recipient information is intended solely to improve workflow efficiency.

Users remain responsible for selecting the correct recipients before sending documents.

Yeti Doc is not responsible for documents sent to unintended recipients due to incorrect user selections.

18. Audit Trails

Yeti Doc automatically records activity associated with documents where available.

An audit trail may include:

Document creation time
Document modification history
Sender details
Recipient details
Email delivery events
Viewing activity
Signature timestamps
Authentication methods
IP addresses (where available)
Browser information
Device information
Time zones
Completion history
Other relevant technical information

Audit trails are designed to provide evidence of document activity.

An audit trail does not independently prove a person's identity or guarantee the legal enforceability of a document.

19. Identity Verification

Yeti Doc may provide optional identity verification methods.

These may include:

Email verification
One-time passwords (OTP)
SMS verification
Government-issued identification
Driver licence verification
Passport verification
Facial verification
Knowledge-based authentication
Other authentication technologies

Identity verification increases confidence in the signing process but does not guarantee a person's identity.

Users are responsible for selecting an authentication method appropriate for their circumstances.

20. Electronic Communications

By using Yeti Doc you consent to receiving electronic communications including:

Account notifications
Verification emails
Signature requests
Document completion notices
Security alerts
Product announcements
Legal notices
Updates to these Terms

Electronic communications satisfy any legal requirement that communications be in writing where permitted by law.

21. Privacy

Your privacy is important to us.

Our collection, use, storage, disclosure, and handling of personal information is governed by our Privacy Policy.

By using Yeti Doc you acknowledge that:

Personal information may be collected in connection with documents and user accounts.
Information may be processed in multiple jurisdictions.
Third-party service providers may assist in providing our services.
Security measures are implemented to protect personal information.

Nothing in these Terms limits any rights you may have under applicable privacy legislation.

22. Security

Yeti Doc takes reasonable steps to protect user information.

Security measures may include:

Encryption during transmission
Encryption at rest where appropriate
Access controls
Authentication systems
Monitoring for suspicious activity
Security updates
Secure hosting providers
Disaster recovery planning

Although we implement reasonable security measures, no internet-based service can guarantee absolute security.

Users should also take reasonable precautions including:

Using strong passwords
Enabling multi-factor authentication when available
Keeping devices secure
Logging out of shared computers
Reporting suspected security incidents promptly

23. Acceptable Use

You agree not to use Yeti Doc to:

Violate any law or regulation.
Upload malicious software.
Distribute viruses or ransomware.
Engage in phishing or fraud.
Send spam.
Harass or intimidate others.
Impersonate another person.
Upload unlawful or offensive material.
Infringe copyright, trademarks, or other intellectual property rights.
Circumvent security features.
Attempt unauthorised access to Yeti Doc systems.
Interfere with the operation of the Service.
Reverse engineer the platform.
Copy or reproduce the software except as permitted by law.
Use automated systems to overload or scrape the Service without our prior written consent.

We may investigate suspected misuse and cooperate with law enforcement where required by law.

24. Prohibited Documents

Yeti Doc must not be used for unlawful purposes.

Without limiting the above, users must not knowingly use Yeti Doc to facilitate:

Fraudulent transactions.
Identity theft.
Money laundering.
Terrorism financing.
Child exploitation.
Distribution of illegal material.
Forged documents.
Documents created for deceptive or unlawful purposes.

We reserve the right to suspend access where unlawful activity is reasonably suspected.

25. Intellectual Property

Except for User Content, all intellectual property relating to Yeti Doc remains the exclusive property of Yeti Doc or its licensors.

This includes:

Software
Source code
Website design
Logos
Trademarks
Branding
User interface
Graphics
Databases
Documentation
Artificial intelligence systems
Workflows
APIs
Proprietary technology

Nothing in these Terms transfers ownership of Yeti Doc's intellectual property to you.

You may not copy, modify, distribute, sell, licence, or exploit any part of Yeti Doc except as expressly permitted by these Terms.

26. Feedback

We welcome suggestions to improve Yeti Doc.

If you provide ideas, feature requests, comments, or feedback, you grant Yeti Doc a perpetual, worldwide, royalty-free licence to use, modify, develop, publish, and incorporate that feedback into our products without compensation to you.

Providing feedback does not create any obligation for Yeti Doc to implement your suggestions.

27. Artificial Intelligence Features

Some Yeti Doc features may use artificial intelligence ("AI") to assist users.

AI-generated suggestions are provided for convenience only.

Users remain solely responsible for reviewing all documents before sending or signing them.

Yeti Doc does not guarantee the accuracy, completeness, or legal suitability of AI-generated content.

AI features do not constitute legal advice, financial advice, or professional advice of any kind.

You should seek independent professional advice where appropriate.

Part 3

Service Availability, Liability & Legal Terms

28. Service Availability

Yeti Doc is designed to provide reliable access to electronic document and signature services.

While we aim to maintain a highly available platform, we do not guarantee that the Service will be available at all times or operate without interruption.

Service interruptions may occur due to:

Scheduled maintenance.
Emergency maintenance.
Software updates.
Hardware failures.
Internet outages.
Third-party service interruptions.
Cyber security incidents.
Events beyond our reasonable control.

Where practical, we will provide advance notice of planned maintenance.

We may temporarily suspend access where necessary to protect the security, integrity, or stability of the Service.

29. Beta Features

From time to time, Yeti Doc may release features identified as "Beta", "Preview", "Early Access", or similar.

These features are provided for evaluation purposes and may:

contain bugs;
operate differently from final releases;
change without notice;
be discontinued at any time; or
become paid features in the future.

Beta features are provided "as is" and may not receive the same level of support as fully released features.

30. Third-Party Services

Yeti Doc may integrate with or rely upon third-party providers.

Examples may include:

Email delivery providers
Cloud storage providers
Identity verification providers
Payment processors
Analytics services
AI providers
Calendar integrations
Document conversion services

These third-party services operate under their own terms and privacy policies.

Yeti Doc is not responsible for the availability, performance, or policies of third-party services.

31. Coming Soon – Subscription Plans

Yeti Doc currently offers its core services without paid subscription plans.

We intend to introduce subscription plans in the future.

Future subscription plans may include:

Individual Plans
Professional Plans
Business Plans
Enterprise Plans

Subscription plans may provide access to additional storage, advanced features, integrations, AI tools, team management, branding options, reporting, and other premium services.

Before any subscription charges are introduced, Yeti Doc will publish updated pricing and billing terms.

Nothing in these Terms requires you to purchase a future subscription.

32. Future Billing Terms

When paid subscriptions become available, this section will be expanded to include information relating to:

Pricing
Billing cycles
Automatic renewals
Payment methods
Taxes
GST
Failed payments
Refund eligibility
Upgrades
Downgrades
Account cancellation

Updated billing terms will apply only after they have been published and accepted in accordance with these Terms.

33. Suspension of Accounts

Yeti Doc may suspend or restrict access to an account where we reasonably believe:

These Terms have been breached.
Fraudulent activity has occurred.
The Service is being used unlawfully.
Security has been compromised.
Payment obligations (when applicable) have not been met.
Continued access presents an unacceptable security or legal risk.

Where appropriate, we may notify you before suspending your account.

Immediate suspension may occur where necessary to protect users, the Service, or the public.

34. Termination

You may stop using Yeti Doc at any time.

You may request deletion of your account, subject to any legal or contractual obligations requiring us to retain certain records.

Yeti Doc may terminate your account if:

You materially breach these Terms.
You repeatedly violate our policies.
Required information is knowingly false or misleading.
Continued use would expose Yeti Doc or other users to unreasonable legal or security risks.

Termination does not affect rights or obligations that arose before termination.

35. Disclaimer of Warranties

To the fullest extent permitted by law, Yeti Doc is provided on an "as is" and "as available" basis.

We do not warrant that:

the Service will always be uninterrupted;
every document will be successfully delivered;
every email will reach its intended recipient;
documents will always be legally enforceable;
the Service will be error-free;
all defects will be corrected immediately;
the Service will meet every user's individual requirements.

No information provided by Yeti Doc creates any warranty unless expressly stated in writing.

Nothing in these Terms excludes any consumer rights that cannot lawfully be excluded under applicable law.

36. Limitation of Liability

To the fullest extent permitted by law, Yeti Doc, its directors, employees, contractors, affiliates, and licensors are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to the use of the Service.

This includes, without limitation:

Loss of profits.
Loss of revenue.
Loss of business opportunities.
Loss of goodwill.
Loss of data.
Corrupted documents.
Business interruption.
Delayed transactions.
Missed deadlines.
Reputational damage.

Where liability cannot legally be excluded, our liability is limited to the maximum extent permitted by law.

Where permitted by law, Yeti Doc's total liability arising from any claim relating to the Service will not exceed the greater of:

(a) the amount paid by you to Yeti Doc during the twelve (12) months immediately preceding the event giving rise to the claim; or

(b) AUD $100.

This limitation applies regardless of the legal basis of the claim.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted, or modified. Where the Australian Consumer Law applies and our liability can be limited, it is limited (at our election) to resupplying the Service or paying the cost of resupplying the Service.

37. Indemnity

You agree to indemnify and hold harmless Yeti Doc, its directors, employees, contractors, licensors, affiliates, and representatives against any claim, loss, liability, damage, expense, or legal cost arising from:

your misuse of the Service;
your User Content;
your breach of these Terms;
your infringement of another person's rights;
unlawful documents uploaded by you;
fraudulent or misleading conduct by you.

This obligation continues after your use of Yeti Doc ends.

38. Force Majeure

Yeti Doc is not responsible for delays or failures resulting from events beyond our reasonable control.

These events include:

Natural disasters.
Floods.
Fires.
Earthquakes.
Pandemics.
Government actions.
War.
Terrorism.
Civil unrest.
Internet failures.
Power outages.
Cyber attacks.
Labour disputes.
Failure of third-party infrastructure.

Our obligations will resume once the event has ended.

39. Changes to These Terms

We may update these Terms from time to time.

Where changes are significant, we will take reasonable steps to notify users.

Your continued use of Yeti Doc after updated Terms become effective constitutes acceptance of those updated Terms.

If you do not agree with updated Terms, you should discontinue using the Service.

40. Governing Law

These Terms are governed by the laws of New South Wales, Australia, unless another jurisdiction is required by applicable law.

Any dispute arising from these Terms or your use of Yeti Doc will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia, except where consumer protection laws provide otherwise.

41. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

Any invalid provision will be interpreted, where possible, in a manner that most closely reflects its original purpose while remaining legally enforceable.

42. No Waiver

If Yeti Doc chooses not to enforce a provision of these Terms at any time, this does not waive our right to enforce that provision or any other provision in the future.

43. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms that apply to specific features or services, constitute the entire agreement between you and Yeti Doc regarding your use of the Service.

They replace any previous understandings, discussions, or agreements relating to the Service.

44. Contact Us

If you have any questions about these Terms or the Yeti Doc Service, please contact us.